Understanding People Come First & Technology Comes Second, DirectSuggest Introduces DirectFacilitate

Riley Moore
CEO of RM4Tech & Co-Creator of DirectSuggest

August 27th 2019

Business-To-Business software providers are rarely concerned with the value provided to your organization and focused more on creating a technological solution that you will pay for. With billions of dollars wasted by organizations misusing technology they invest in, DirectSuggest understands the importance of putting people first and utilizing technology second. Creating rich digital experiences goes beyond technology, requiring a new outlook on how to impact your workforce. DirectSuggest has created DirectFacilitate, a guided project management, and implementation service, becoming the only HR Tech Provider to truly assist with finding value beyond merely the technological solution. DirectSuggest is combining top of the line technology with a team of experts focused on improving operational, organizational, and cultural aspects throughout the way.

Since 2018, DirectSuggest ‘The Suggestion Box Reimagined’, has assisted over one hundred organizations of all sizes in many industries by empowering employees to use their hands-on experience to make suggestions with the assurance they arrive to the proper decision-maker improving innovation, efficiency, and more. Understanding employees are the true difference-makers and instigators of change in any organization, DirectSuggest has built DirectFacilitate to help maximize its integration and success, by providing a holistic combination of mindset, people, process, and technology to strategically plan and foster an improved workforce experience.

To shape The Future of Work through digital transformation, people must come first, and technology second. Our DirectFacilitate team of proven experts understands the intricacies that are commonly unknown surrounding creating an employee experience focused on high-levels of engagement, enabling a culture that excels in innovation and efficiency. They are passionate and understand the full breadth and depth of organizational behavior that largely determine the success of any business. Certain aspects make or break the level of achievement an organization has when establishing a high performing culture, and DirectFacilitate assists in ensuring the necessary elements are considered to make an effective difference.

Employee engagement and experience strategies to stimulate innovation and efficiency mostly fail or succeed, depending on how well details have been planned out and implemented. For every organization, various considerations must be taken into account to excel. Understanding how vital this is, we take pride in these details. We build a digital HR & Operations strategy that enables better experiences to support the workforce using the capabilities of DirectSuggest by defining the organization’s vision and plan, working hands-on to ensure their people continually get the most out of DirectSuggest. This is a human-centered design method focused on leading people, and truly understanding them, allowing everything to fall into place due to transformation becoming meaningful, tied to business results, allowing DirectSuggest to provide the most value possible.

DirectFacilitate’s team of consultants use a four-step approach to assist with the use of DirectSuggest, covering all aspects of using the solution while keeping the necessary principles in mind to propel any organization to new heights. The four steps are to plan, establish, utilize, and then reassess and repeat. The approach includes building a digital roadmap to ensure the highest level of effectiveness using DirectSuggest to improve engagement, efficiency, innovation, cost savings, and more. DirectFacilitate assists in optimizing how the technology is set-up and used, establishing commitment towards the organization’s vision, and building awareness throughout the organization. Every organization is provided with Gantt Charts, Project Tracking and Management, Guided Instruction, Documentation, Forwardable Emails, and Promotional Content through highly flexible connection options including Zoom conferencing, Slack, Email, and G-Suite enabling real-time collaboration in the easiest way possible.

“We understand pivotal changes are made when employees are enabled to use their hands-on expertise to make a difference. This is something proven countless times with those using our solution along with the most recognized examples being Amazon Prime, Flamin’ Hot Cheetos, and the Starbucks Frappuccino. However, this concept goes beyond technology, meaning organizational, operational, and cultural considerations must be taken into account. We are beyond excited to be the only HR Tech Provider that facilitates the usage of their solution beyond the technology itself, providing a team of experts to assist in moving the organization forward.” – Riley Moore, CEO of RM4Tech

With the introduction to DirectFacilitate, new updates made to DirectSuggest, and pricing to impact any organization no matter their budget, we are on the way of achieving our mission of increasing innovation and engagement by enhancing the employee experience through enabling employees to make suggestions in over 1,000,000 organizations worldwide. DirectSuggest is a solution already proven in over one hundred organizations, and with DirectFacilitate’s team of experts who understand the value of employee suggestions as well as how to establish a culture that enables such, we are ready to assist in fielding countless pivotal employee ideas like Amazon Prime or Flamin’ Hot Cheetos. Welcome to The Future of Work, and the future of HR Technology.

Is your organization looking for an affordable and easy-to-use solution to capture employee suggestions? DirectSuggest, the suggestion box reimagined, connects your decision makers directly to your employees and makes it simple for an employee to make suggestions with the assurance that they arrive where needed. For more information please click here.

Riley Moore (https://www.linkedin.com/in/rileyrm4tech)
Riley Moore, the 25-year old CEO at RM4Tech, the one and only completely family-owned family-run software company, has used his mix of technical and business influences to bring his creative vision to life. With the development of RM4Tech’s first solution, DirectSuggest 'The Suggestion Box Reimagined' , he has become a fresh face in the world of engagement and innovation. Their second solution CrowdQuestion was released in early 2019. CrowdQuestion is focused on connecting crowds through 'Q&A The Right Way' to bring everyone closer to their community. His passion to empower individuals to use their creativity and voice to make a difference in the world is what drives him.
Riley's love for podcasting, mixed with his unrelenting drive to inspire individuals to change the world through passion and hard-work, encouraged the creation of The Moore You Know Podcast. He hopes to impact the world through entrepreneurship and podcasting like those who inspired him.